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"Dan, I want to thank you for the excellent service we received yesterday from your company. The service department for scheduling, Wes McBride diagnosing the problem, and Lane Bennett for the professional installation. Greatly appreciated. Sincerely, Greg Vohnoutka Massachusetts Maritime Academy" Greg Vohnoutka Massachusetts Maritime Academy |
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"Andy, Thanks for sending Becky out last week. She helped clear up some of my confusion with Security Desk and Live Viewer. I'm really impressed with her knowledge of our camera and access control system. She certainly is a great representative for SIGNET. She even wrote notes for me to refer to later on. Also, two non-SIGNET IT issues came up while she was here and she gave me some pointers that resulted in quick resolutions to the problems, which would have taken me a significantly longer period of time without her help. I do not recall any other vendors in the past that assisted me with issues not related to their products and/or equipment. I will definitely remember those things if I should be contacted in the future asking for references on SIGNET. Sincerely, Officer Robert E. Knell Watertown Police Department" Officer Robert E. Knell Watertown Police Department |
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"Jason, I wanted to take this opportunity to thank you and SIGNET for the positive experience we had recently upgrading our camera and employee ID system with the Genetec system. I truly appreciated the time you spent with me addressing the needs of this Department along with the time you spent explaining to me how the system would work with some of our existing components. I felt that I was able to make an informative decision on the type of equipment we needed and felt confident that the Genetec system and working with SIGNET was the right decision for security protection of the Office of attorney General.
Andrew Pelletier handled the installation of the project in an efficient professional manner. The technicians that installed the equipment were very professional. In an office environment, where sensitive work is taking place, it is very important to us to have vendors that are cordial and respectful of the surroundings, especially when working during business hours, and they were just that if not more. After the system was installed, Greg Sparrow was extremely helpful in ensuring that I received the support needed, understood the equipment and assisting in simplifying the functions that we use. He spent time with other users and was essential in helping them feel comfortable with the functions of the system as well. This project went very well from the beginning to end and I look forward to working with you and SIGNET on future projects. Sincerely, William J. Masse Director of Operations State of Rhode Island Department of Attorney General" William J. Masse State of Rhode Island Department of Attorney General |
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"Dear Brad, I am writing to you to thank you for your support once again of our highly successful "Run to the Rock" Half-Marathon, 5K and 10K races. As you are aware "Run to the Rock" is an outreach to the community fundraiser for the Boys & Girls Club of Plymouth. We appreciate your support of this event as a sponsor. Sincerely, Anne Marie Winchester Race Director Boys & Girls Club of Plymouth" Anne Marie Winchester Boys & Girls Club of Plymouth |
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"Dear Joe & The Entire Staff at SIGNET:
I'd like to take this opportunity to thank you for your outstanding work with the upgrade and integration of our DSX system, as well as upgrading our video surveillance cameras. This was by far not an easy upgrade, working with limited access to information and a short time frame, you all worked diligently to get our building a great solution for our card access system. Everyone from the sales person, engineers, trainers, and technicians were very professional, helpful and polite. You did a great job of managing the project from start to finish, keeping me updated of any changes and the progress along the way. Your attention to detail and ability to be flexible as our needs changed was very helpful to this project. Thank you again for doing such a great job, exceeding my expectations and for being such a trusted vendor. Sincerely, Megan Aucoin Property Manager | Real Estate Management Services Colliers International " Megan Aucoin Colliers International |
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"Dear Brad:
How delighted and appreciative we were to have the incredible help of your staff members last Friday at our Duxbury shelter for lost and abandoned cats. The folks were full of energy and enthusiastically took on any and all tasks asked of them. You have shown a wonderful community spirit and we commend you for your dedication to worthwhile projects in our area. We are most grateful for your involvement with us. Please pass on our heartfelt thanks and very best wishes to all your employees who were such an enormous help to us. Sincerely, Marilyn Phillips" Marilyn Phillips Standish Humane Society |
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"Dear Dave:
I'd like to take this opportunity to thank you for your outstanding work on the installation of our EST-3 fire alarm system at Two International Place. This was a complicated project integrating the new system into existing wiring and specialty applications while maintaining one-hundred percent functionality of the fire alarm system. What made this more challenging is that all of this work was completed within a fully occupied high-rise building. You and your team worked diligently to find the right solution to each and every challenge that developed throughout the duration of the project. The entire team associated with the project, handled themselves in a very professional manner. You also did a great job of managing the project timeline from start to finish, keeping us well informed of the progress of the project and identifying any adjustments required to keep us on track. Your attention to detail and your ability to be flexible was paramount to the success of this project. Thank you again for doing such a great job, exceeding our expectations. Sincerely, John Benoit Account Director Building Technology Engineers" John Benoit Building Technology Engineers, Inc. |
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"To Whom It May Concern: About 3 years ago we started the process of upgrading our aging Nurse Call Systems throughout our facility. Our main goal was to select a product that could scale to meet the high integration needs of our Inpatient Units, as well as our more basic needs in other areas. We invited all the major Nurse Call Vendors to demonstrate their solutions. We were initially impressed with the enthusiasm, communication skills, product knowledge, and over-all professional demeanor of the SIGNET sales and design team. Throughout the decision making process SIGNET proved to be more than just a vendor, they became a trusted, reliable and creative partner to us. On our in-patient floors we had a need for a system that would integrate with our Vocera badges and Meditech HIS. In our ER, OR, and other non inpatient areas our need was for a more basic system that would still allow us to have central management of alarms for dispatch to wireless devices and Centralized Code Blue. I come from a manufacturing background and I understand quite well the simple rule 'you get what you pay for'. SIGNET's Rauland Responder platform allowed us to maximize the value of our capital by installing the correct level of system for each clinical department. The SIGNET installation team is second to none in professional manor. They were organized, clean, and well-prepared, all of which are musts for installation on 'live' nursing floors. Coming from my background I understand that issues will always arise. I was very impressed with SIGNET's available, and problem solving skills. They are true professionals and understand the urgency when dealing with life safety equipment. The SIGNET's end user clinical training process has been nothing less than stellar. This was very important to us as the Nurse Call System is a central piece of our new 'technically enhanced' staff workflow model. The SIGNET team was diligent, and consistent in training all of our staff members. SIGNET also took extra time to work with our Clinical Trainer, so that she could be the point person for clinical training moving forward. SIGNET has definitely raised the bar. They are hardworking, top-performing professionals and have my highest recommendation. I would be happy to furnish further detail upon request. Sincerely, John Wright Team Lead / Telecom Manager Faulkner Hospital" John Wright Faulkner Hospital |
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"To Whom It May Concern: This letter is written to express our complete satisfaction with SIGNET Electronic Systems for providing us with a new Rauland Responder 4000 Nurse Call System. The services of SIGNET were provided in a professional manor, within the predetermined time constrants, for a reasonable fee. The Sales team provided us with an array of solutions and alternatives throughout the development process which made the resulting offering customized to our particular needs. We received numerous compliments from our Staff members on how courteous and respectful the installation team was during the installation process. Of particular value to us was the complete comprehensive End-User Training provided by SIGNET, our entire staff both Clinical and Technical have a high level of confidence with the Rauland Responder 4000 Nurse Call System. It is our intent to continue our relationship with SIGNET. I would highly recommend SIGNET, and the Rauland Nurse Call System to other Nursing Facilities. Sincerely, Manuel Pineiro Director of Environmental Services Armenian Nursing and Rehab Center" Manuel Pineiro Armenian Nursing & Rehabilitation Center |
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"Mr. Curreri,
I would like to thank you and your staff for great job that SIGNET Electronic Systems, Inc. did on the Keville house renovation at the Chelsea Soldiers Home in Chelsea Massachusetts. The Keville house was in need of a fire alarm system upgrade for the first and second floors to accommodate a complete renovation of those areas. SIGNET successfully secured this work by being the lowest eligible and qualified bidder on a public bid. SIGNET's project management and installation staff, from the beginning, instilled confidence in my staff, the engineer and architect that the contract was being executed in a professional manner and with a high level of quality in workmanship. With this being said the scope of the project was expanded to include the initiating devices in the 3rd, 4th, 5th and 6th floors. When a sprinkler leak occurred that damaged and disabled the existing panel requiring that the fire department start a 24 hour a day fire watch. SIGNET escalated the installation of the 3rd, 4th, 5th and 6th floors. This work was completed in 2 days saving the Soldiers Home thousands on the cost of the fire watch. On behalf of the Soldiers Home and the Veterans we serve, I would like to thank you and SIGNET Electronic Systems for an outstanding job and look forward to the potential of working with you on future projects. Sincerely, Robert J. Maniatis The Soldiers Home of Chelsea" Robert J. Maniatis Soldiers' Home of Chelsea |
